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Step 2
Build or Buy?
An AI solution would be helpful, but should you build one (in-house or outsourced) or buy an existing solution and customize it?
This step helps you decide on which solution to go for, and estimate the ROI to justify the decision.
1
Find
Start with a market scan for potential AI-enabled solutions. Qualify them by asking the following 4 questions of each:
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Are we "data ready" for what that solution needs?
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How much AI model training (i.e. customization) is required to make the solution useful for us?
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How much employee training will be required to deploy and use it?
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Given the time and setup involved, what are the total costs?
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